FAQs

When will my order arrive?

UK orders placed before 3pm Monday–Friday on Next Day Delivery arrive the next working day. Standard delivery takes 2–4 working days.

Is delivery free?

Yes — UK standard delivery is free on all orders over £80.

Can I return an item?

You have 30 days from delivery to return unworn items with tags attached. See our Returns page.

What size should I order?

Check our Size Guide — S is a UK 8, M a UK 10, L a UK 12 and XL a UK 14.

How do I track my order?

You'll get a tracking link by email as soon as your order is dispatched.

How can I contact you?

Email hello@auraclo.store or use our Contact page. We reply within 24 hours Monday–Friday.